Tiktok Account Not Found

Tiktok Account Not Found [Causes & Solution 2024]

Nowadays, TikTok is one of the most popular social media networks. Millions of users visit the app daily for its short videos and interesting content. TikTok, like all technology, has issues sometimes. Explore common causes of the ‘TikTok Account Not Found’ issue. Find out how to fix issues and recover full access to your TikTok account.

Understanding the Issue

The TikTok “Account Not Found” error is frustrating when you try to view a user’s profile but get an error message claiming the account cannot be found. This error may need clarification about whether the person has blocked you or your TikTok app is having problems.

Common Error Messages

TikTok may display different messages when you encounter the issue like “Account Not Found” error:

“Sorry, this page isn’t available.”

“User not found.”

“This account no longer exists.”

“Couldn’t find the user you’re looking for.”

You can find the problem by understanding the error message.

Reasons Behind the “Tiktok Account Not Found” Error

Tiktok account not found on mobile

Discover the most common “Account Not Found” causes below. Identifying these elements can fix it.

Inactive or deleted account

TikTok inactive or deleted accounts can cause the “Account Not Found” error. Users deactivate or delete their accounts for personal reasons, making them inaccessible.

Privacy Settings

Private profiles on TikTok restrict content and account information to approved followers. The user’s privacy settings may cause the “Account Not Found” message if you’re not an approved follower.

Technical Issues

Technical issues with the TikTok app or platform can cause the “Account Not Found” message. User profile access may be interrupted by these problems.

Username Changes

The “Account Not Found” message may appear for TikTok users who change their username. Usernames might change at any time, making them hard to find.

Regional Restrictions

Different countries and areas have different TikTok policies. Regional limitations restrict access to particular content and accounts. If you try to access a regionally unavailable account, you may get the “Account Not Found” error.

How to Fix the “Account Not Found” Error on TikTok

Numerous solutions exist if you’re getting the “Account Not Found” problem on TikTok.

Method 1: Check Account Status

Please verify the account status which you are trying to access. You can ask a friend to find the account or login from another device. It could be your issue if the account is active and accessible.

Method 2: Adjust Privacy Settings

If privacy settings create a problem, ask the user to follow you or turn off the privacy settings. You can access their account if that person agree.

Method 3: Clear Cache and Data

Sometimes, the TikTok app cache and data can cause issues. To clear TikTok cache and data, follow the below steps:

For Android: Go to “Settings,” “Apps,” > “TikTok” > “Storage” > “Clear Cache” & “Clear Data.”

Tiktok App Clear cache settings

For iOS: Open “Settings,” “General,” > “iPhone Storage” > “Select Tiktok” > “Offload App” & “Re-install App.”

Method 4: Reinstall the TikTok App

Sometimes, deleting and reinstalling an app fixes issues. 

Android: Search for TikTok in Google Play and click “Uninstall.” Then, reinstall the app.

For iOS: Long-press the TikTok app icon, hit the “x” icon to remove it, and reinstall from the App Store.

Method 5: Contact TikTok Support

If none of those solutions work and you think the situation is beyond your control, contact TikTok support. Submit a support request via “Settings” > “Help and Support” in TikTok.

Include the error notice, the affected account’s login, and any troubleshooting actions you’ve performed.

Prevention Tips

In addition to knowing what to do if you get the “Account Not Found” message, you should also know how to avoid it. 

Regularly Update Your App

Always use the latest version of the TikTok app. The developers release regular updates containing fixes and enhancements. Updating your app helps prevent technical issues like “Account Not Found.”


Why can’t I find someone’s TikTok account? 

Someone may have changed their TikTok account to private if you can’t find them. Their account may have been deactivated or removed.

How do I know if I’m blocked on TikTok? 

Blocking someone on TikTok prevents you from viewing or interacting with their profile videos. Like hitting an unseen wall, access is limited.

Why does TikTok not recognize my account? 

If TikTok doesn’t recognize your account, check your login credentials. Check your internet connection, update the app, or reset your password to fix the problem.

How do you know if someone deleted their TikTok or blocked you? 

TikTok profiles disappear when accounts are deleted. Blocking prevents access to their profile and limits interactions, like a digital curtain closing.

How do I recover my TikTok account? 

To recover your TikTok account, click “Forgot Password” during login. Follow your email or phone instructions to reset your password and log in.


TikTok’s “Account Not Found” message is annoying. Remember that account status, privacy settings, technical issues, username changes, and regional restrictions can cause it. You may avoid this mistake and enjoy TikTok without interruption by following the troubleshooting steps in this article and implementing preventive measures. 

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